Citizens, service delivery and the surveys…
Victoria Harkness, Head of Local Government Research
5 March 2013
The imperative to make financial savings has prompted public sector leaders to change the way in which they approach service delivery, says Ipsos MORI Research Director, Victoria Harkness in her latest article for LGC magazine.

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Blame games on cutbacks
Victoria Harkness, Head of Local Government Research
11 February 2013
The coalition, rather than councils, is getting the blame for local government cuts. What does this tell us about the mood music amongst voters asks Research Director, Victoria Harkness?

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Big Society: what of the new localism bill?
Victoria Harkness, Head of Local Government Research
15 December 2010
We’ve been waiting with bated breath for the new Localism Bill, finally published on Monday, 13 December. Not a lot of surprises in there – we’ve known for some time of the desire of Eric Pickles and co. to “fundamentally shake up the balance of power in this country”.

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