The Friends and Family Test: are you asking the right questions?
Jonathan Nicholls, Research Director
14 November 2012
Research Director, Jonathan Nicholls, discusses the challenges faced by NHS trusts, putting in place The Friends and Family Test.
Using access to information to push up standards
Dan Wellings, Research Director
29 May 2012
Big Society blog: The Department of Health’s new information strategy aims to use information and new technologies to push up standards of care and improve outcomes for patients - but will it work?