A complete dissolution of confidence: how it’s not just Britain’s banks that are no longer considered trustworthy
Chris O'Brien, Research Manager
27 November 2012
Now it is not just bankers that the public mistrust: Chris O'Brien of Ipsos Loyalty on how the influential are viewed with suspicion by the public.
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“I am leaving my bank. Who should I switch to?"
Chris O'Brien, Research Manager
6 August 2012
Chris O'Brien looks at the power of recommendation and why more people, when asked who they would switch to, do not mention the larger banks.
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Consumers feel better off in 2012, and are more likely to be in a position to save
Chris O'Brien, Research Manager
5 March 2012
Financial Statement Blog: Chris O'Brien suggests now is the time for financial services companies, and the Government, to encourage consumers to save for the future.
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The customer comes first
Chris O'Brien, Research Manager
10 October 2011
Chris O'Brien reports on the changing outlook of Britain's financial journalists
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Retain and Keep Up, or Lose
Chris O'Brien, Research Manager
9 September 2011
Chris O'Brien looks at how the ICB report may affect the future of retail banking in the UK.
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