2010
All the interactions with the organisation were postivie and efffective, and the output from the research was very good.
Jacgui Hepburn, Director, Alliance of Sector Skills Councils
The results of the survey were delivered in such a way that it easily fed into our Public Affairs Strategy and identified ways for us to progress.
Anonymous
Good communication of survey objectives. Cost effective and flexible buy in. Good communcation of progress with survey. Comprehensive and easy to understand final report.
Richard Grant, Political Affairs Manager Scotland, BP
2009
We were a new client and required a flexible approach, together with guidance on how best to target our survey. We felt we were well looked after. Timely response - good follow up - sound advice and guidance - good feedback and context.
Anonymous
Approachability - queries quickly dealt with in a friendly and informative way. Familiarity - The ipsos team know [our organisation] and have some familiarity with other [similar organisations] and the work that they do. Flexibility - willingness to include suggestions to slightly modify the final questionnaire. Good reporting - slides are clear and well thought through.
Anonymous
Very efficient and self sufficient - did not require constant supervision or guidance. Also displayed complete understanding of my organisations status (embryonic) and did not push for us to commit to more of the survey.
Helenor Fisher, Skills Development Scotland
Personal approach - Robert Cumming was extremely helpful, quickly understanding what we were looking for and keeping us informed without being pushy. The fact we were able to buy in to an existing established survey was also very useful, as was the fact that various packages were presented to suit different needs and budgets.
Anonymous