Employee Relationship Management What We Do

We research all issues impacting on the employer-employee relationship, providing us with an in-depth understanding of how people behave at work to enable us to improve organisational performance:

Solutions & Techniques

We use our research capabilities and experience to draw on the full range of social research methodologies for data collection and analysis. We work in partnership with our clients to identify the most appropriate methods depending on the nature of the research requirement. Our capabilities include:

Project management

• Dedicated project teams
• Online project management survey portal
• International project management

Survey design and administration

• Online
• Paper-based
• Telephone
• Group self-completion methods
• Census surveys
• Tracker surveys
• Sample surveys

Qualitative research

• In-depth interviews
• Discussion / focus groups
• Piloting studies
• Observational studies
• Organisational immersion sessions
• Workshops

Communication support

• Advice and support on communication process
• Guidance on communication messages
• In-house graphics team to design communication materials
• Analysis: Cutting-edge analysis techniques to get beneath the data and identify clear recommendations and deliver actionable findings
• In-house sampling, statistics, graphics and web specialist departments
• We regularly use a variety of statistical techniques including key driver (regression), segmentation and factor analysis. We have also developed specific models for specific projects.

Reporting