Client testimonials

"The professional support and experience that Ipsos MORI were able to offer British Airways during all stages of the new employee feedback programme has been invaluable. Their input regarding day to day project management of the whole programme and the development of a new action planning process were especially beneficial; and this has been appreciated at all levels throughout the business".

Nicki Goddard, Research Manager, British Airways Customer & Brand Insight

"Ipsos MORI's reputation was a key factor in choosing it to carry out our survey and we were not disappointed. The service was professionally delivered from start to finish, providing us with high-quality information that is crucial to managing the organisation. Another important benefit of using Ipsos MORI was the ability to access comparative data which allowed us to meaningfully evaluate the views of our own staff. Using an online survey made it easy to monitor progress with the survey, get early warning of problem areas and quickly share the results."

Stewart Argo, PR Manager, Scottish Environment Protection Agency (SEPA)

"I think the questionnaire is excellent and will certainly look good in our portfolio of accessibility options. I know that the accessibility of the questionnaire was one area of concern for the Standards Committee and therefore I shall make a point of making them aware of the on-line questionnaire!"

Disability and Carers Service, Department for Work and Pensions

"We wanted to increase the response rate to our Members Survey and asked Ipsos MORI for their advice. The online questionnaire definitely increased initial take up. It also gave us the added advantage of being able to target our reminders at those who had not yet completed the survey."

Chloe Hardy, National Housing Federation

"Can I just say this was a beautifully designed survey - very easy on the eye and straightforward to complete - and I don't always say that!!"

Senior Civil Servant, Department for Education and Skills (DfES)